Hotel Shah Jahan - About

At Hotel Shah Jahan we are more than just a place to stay – we are a destination that embodies the essence of luxury, comfort, and impeccable service.

Our Vision

We aim to offer the best care and make every guest feel happy and relaxed. Our goal is to create lasting memories by ensuring every stay is special, comfortable, and enjoyable.

Our Mission

We want to create a warm and luxurious place where you feel comfortable and cared for. Your comfort is our top priority. We focus on high-quality service and a relaxing atmosphere. Everything we do is to make you feel special and at home.

Our Values

Luxury isn’t just about wealth; it’s about making every guest feel special. We combine hotel and home comforts in beautifully designed spaces. Whether it’s a short or long stay, we ensure every moment is unforgettable.

Discover a new level of elegance and comfort at Hotel Shah Jahan, a top hotel in Muzaffarabad, Azad Jammu and Kashmir. Our hotel combines luxury with modern amenities, offering a perfect retreat for travelers looking for relaxation and comfort. Located in one of Muzaffarabad's most scenic spots, Hotel Shah Jahan offers stunning views of the surrounding landscape. Our hotel also features a multi-cuisine restaurant, offering a variety of delicious dishes to please every palate. Whether you're planning a romantic getaway or a family vacation, Hotel Shah Jahan is the ideal destination.

Our Location

Near Earthquake Memorial Bridge, Naluchi Road, Muzaffarabad, AJK.

We take pride in our dedicated team of professionals.

Our projects are crafted with precision and care.

Join us on our journey to excellence.

Frequently Asked Questions

  1. Check-in at any time; check-out time is 12:00 PM.
  2. A valid government ID is required at the time of check-in.
  3. Room rates are subject to applicable taxes.
  4. Any damage to hotel property caused by the guest will be charged accordingly.
  5. Early check-ins or late check-outs are subject to availability and may incur additional charges.
  6. Management reserves the right to refuse service or evict guests for improper conduct.

We understand that plans can change. Here’s our policy to make cancellations as smooth as possible:

  1. Free Cancellation: Guests can cancel their booking up to 48 hours before the check-in date for a full refund.
  2. Late Cancellations: If a cancellation is made within 48 hours of the check-in date, the first night’s charge will be deducted as a cancellation fee.
  3. No-Shows: If a guest does not show up on the check-in date without prior notice, no refund will be provided.
  4. Refund Process: Refunds, if applicable, will be processed within 7-10 business days.

If you have any concerns or need assistance, our team is here to help.

The information on our website is for general purposes only. While we strive for accuracy, we do not guarantee completeness or reliability. Guests should confirm details directly with our team before making decisions. Hotel Shah Jahan is not liable for any loss resulting from the use of this website.

We value your privacy and are committed to protecting your personal information. Details you provide, such as name, contact information, or payment details, are used solely for booking purposes and to enhance your experience with us.

Information Collection:

We collect personal information when you place an order or create an account on our website. This includes your name, email address, phone number, home address, and payment details.